Shipping policy
Shipping Policy
This shipping policy applies to orders placed with SEDY Tools.
Fulfillment location
Orders are fulfilled by Amazon and shipped from within the United States. For order questions, delivery issues or return requests, contact the SEDY Tools team.
Shipping destinations
We currently ship only to eligible addresses in the United States. Available shipping methods and address eligibility are determined at checkout. We do not currently offer international shipping outside the United States.
Order processing
We review and process orders every day, including weekends. Paid orders are processed and submitted for fulfillment within 1–2 business days after payment is received. Business days are Monday through Friday, excluding public holidays. Submitting an order for fulfillment does not mean that it has already been dispatched.
Shipping rates
Available shipping methods and any shipping charges, including free shipping when available, are shown at checkout before you complete your purchase.
Transit time
Order processing time and shipping transit time are separate. Transit time begins after dispatch, not when payment is made. Any delivery estimate shown at checkout is an estimate, not a guaranteed arrival date. Carrier delays, holidays, weather and other disruptions may affect delivery.
Tracking your order
When tracking information becomes available, you can check your order status for shipment updates. If you need help locating tracking information or your parcel, contact us with your order number.
Address corrections and delivery questions
Please check your shipping address before placing your order. If you notice an error, email us as soon as possible. We cannot guarantee that an address can be changed once fulfillment has begun.
If your parcel is delayed, missing or marked as delivered but has not been received, contact us so we can help investigate.
Contact us
For shipping and order questions, email orders@sedytools.com. Please include your order number.
